Carriage questions
Which Carriage X specifications are available?
A product photo is available now. Dimensions and component specifications have not been published yet.
Can I use my own lender?
Yes. You can use your own bank or lender. The Carriage Co, LLC provides the invoice, accepts lender payment, and handles the order.
Warranty, production & delivery for Carriage X
The limited commercial warranty covers the original purchaser from the recorded delivery date and is parts-only unless the order says otherwise.
- 10 years
- Structural frame and weldsManufacturing defects.
- 2 years
- Moving parts and mechanismsManufacturing defects.
- 1 year
- Springs, ropes/cables, straps, upholstery, and finishManufacturing defects. Wear, fading, and cleaner damage are not defects.
- Typical production
- Production typically takes 8-12 weeks after payment clears; freight transit comes after. This is an estimate, not a promised delivery date.
- Freight
- The machine price includes standard freight to the destination. Inside placement and white-glove setup are separate unless added to your order.
- At delivery
- Note visible damage on the delivery receipt at delivery. Freight-damage and shortage claims must be submitted within 48 hours of delivery.
- Built-to-order final sale
- Because each machine is built to order, orders are final and payments are non-refundable after production begins, except where required by applicable law.